Quick Summary
At Audiolux, we respect your privacy. Here’s the short version of how we handle your information:
- When you contact us: We only use your name and email to reply to your enquiry.
- Cookies: Our website uses essential cookies to make things work, plus optional analytics and advertising cookies (Google Ads and Meta Ads) if you allow them.
- Advertising: We work with a marketing agency to run ads, but we don’t sell your details.
- Your choices: You’re in control – you can accept or reject non‑essential cookies, and you can ask us to update or delete your information at any time.
- Security: We take care to keep your data safe.
- Transparency: If we change how we handle data, we’ll update this policy and let you know.
For the full details, please read the sections below.
Introduction
Audiolux (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://audiolux.co.uk/, contact us, or engage with our services.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, and any details you provide via our Contact Us form.
- Technical Information: IP address, browser type, operating system, and usage data collected through cookies and similar technologies.
- Marketing Data: Information about your interactions with our ads (Google Ads and Meta Ads).
How We Use Your Information
We use your personal data for the following purposes:
- To respond to enquiries submitted via our Contact Us page.
- To provide and improve our services.
- To analyse website usage and improve functionality.
- To deliver relevant advertising and measure campaign performance through our marketing partners.
- To comply with legal obligations.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: For non‑essential cookies and marketing communications.
- Contractual Necessity: To respond to your enquiries and provide requested services.
- Legitimate Interests: To improve our website and services.
- Legal Obligation: To comply with applicable laws and regulations.
Sharing Your Information
We do not sell your personal data. We may share it with:
- Our trusted marketing agency, who manages Google Ads and Meta Ads campaigns on our behalf.
- Service providers who support our website and IT infrastructure.
- Regulators or authorities where required by law.
Your Rights
Under UK GDPR, you have the following rights:
- Access to your personal data.
- Correction of inaccurate data.
- Erasure of your data (“right to be forgotten”).
- Restriction of processing.
- Data portability.
- Objection to processing, including direct marketing.
- Withdrawal of consent at any time.
To exercise your rights, please contact us using the details below.
Cookies
For details on how we use cookies, please see our Cookie Policy.
Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Audiolux
Email: info@audiolux.co.uk
Address: 14th Floor, The Plaza, Old Hall Street, Liverpool, L3 9QL
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Any updates will be posted on this page.